Frequently Asked Questions
How does the free trial work?
You get full access to all features of your chosen plan for 14 days, completely free. No credit card required to start. After the trial, you can continue by making a payment to activate your subscription.
How do I make payments?
We accept payments via mobile money (M-Pesa, Tigo Pesa, Airtel Money), bank transfer, or cash. Contact our team to process your payment and activate your subscription immediately.
Can I upgrade or downgrade my plan?
Yes! You can upgrade your plan at any time. When you upgrade, we'll prorate the remaining time on your current subscription. Downgrades take effect at the end of your current billing cycle.
What happens when my subscription expires?
Your data is safely stored for 30 days after expiration. During this time, you'll have read-only access to your account. Simply renew your subscription to regain full access.
Is my data secure?
Absolutely. We use industry-standard security practices including encrypted connections, secure password hashing, and regular backups. Your business data is safe with us.